Q: Perri or Jesse? Who am I talking to?
A: This is Perri, the wife. I am the office manager here so I am typically the one who does most of the behind-the-scenes emailing, timeline-making, and blogging. If you email us, 9 times out of 10 I will be the one responding. 🙂
Q: Where are you located?
A: We are based out of Silverhill, AL (it’s about halfway between Mobile and Pensacola) but we shoot all over the Gulf Coast, including but not limited to all of Baldwin County, Mobile, AL, and Pensacola, FL. We also love taking day-trips so if you live outside of our area, check with us about travel rates!
Q: What is your primary style?
A: We primarily shoot in a photojournalism fashion when we can. This means we prefer to capture moments as they happen without posing the moments ourselves. Of course, we do your typical posed family formals and can work off of a shot-list if it’s necessary and important to you, but we try to keep the posed shots to a minimum, preferring to capture moments candidly and creatively.
Q: What happens if you are sick!?
A: If one of your primary photographers (Jesse or Perri) is hospitalized, the other would become the primary photographer on your wedding day. Our lead associate photographer (coming soon!) and primary second-shooter (also coming soon!) are also available to cover any situations that may arise. Basically, we’ve got you covered.
Q: How many photographers will I have on my wedding day?
A: We provide two photographers at every wedding.
Q: Are you insured?
A: Yes, we are. Some wedding venues may require a copy of our insurance documents so let us know if that’s the case and we can take care of submitting everything for you.
Q: Will you photograph any other event or portrait session on my day?
A: Your primary photographer will never be booked for anything other than your wedding on your wedding day. 🙂
Q: What are your wedding packages like?
A: Our smallest collection is very simple – it includes 8 hours of coverage, two photographers, and a downloadable online gallery of the edited images. Add-ons such as an engagement session, bridal session, or book can easily be added though we do offer two larger collections with some of things included. We’d love to discuss which collection will fit your wedding day timeline the best!
Q: I’m just doing a super quick ceremony and want to hire you for a minimal amount of time. Can you do this?
A: Currently we are only offering three full-day wedding package options: Between 8 and 10 hours of coverage. There are occasionally slower seasons (mainly winter) where we may be able to extend our services but there are no guarantees.
Q: What is your payment schedule like?
A: A 30% retainer fee is required to book and is non-refundable. Final payment is due no later than two weeks prior to your event.
Q: Will you tentatively save a date for me while I search for my venue?
A: Unfortunately dates are held first-come, first serve based on two things: The non-refundable 30% retainer-fee and a completed wedding agreement. Once those two things are received, the date is fully booked and we will not be booking anyone else on that day. We recommend booking your photographer immediately after booking your venue in case there is a scheduling conflict with the venue.
Q: Okay, I want to book you guys. Now what?
A: Booking is a two-step process. All we need is a signed agreement and retainer fee. The retainer is 30% of your chosen or customized collection.
Q: Is there a limit to the number of photos you take during an event? How many pictures will I receive?
A: We take an unlimited number of images on your wedding day. The number of photos are dependent on a number of factors, but the main one being how long you booked us for. Though we do not guarantee a specific number per wedding, a good estimate is approximately 75 – 100 images per hour of shooting.
Q: What if my event lasts longer than expected?
A: 10 hours is our maximum coverage-time. If you have booked an 8 hour event, you are able to add up to 2 hours of overtime on your wedding day which you will verbally approve and we will invoice you for after the fact.
Q: My Groomsmen and Bridesmaids will be getting ready in two different locations. Can you cover both activities?
A: Yes! That’s one of the biggest benefits of having two photographers there on wedding day.
Q: Will the photos be retouched and color balanced?
A: Yes, we polish ALL of your photos.
Q: How long does it take to get my images back?
A: Please allow up to 8 weeks to receive your wedding digitals.
Q: Will you be posting our images on social media?
A: Social media marketing and keeping our blog and website as up to date as possible is a huge part of our business. After all, photos ARE our business! We love to do a blog and/ or Facebook post of each wedding we photograph. Each post contains a small percentage of the images you will receive. The ones we choose to highlight are typically our favorite images that come together to tell the unique story of your day. If you prefer not to have your images on social media, please let us know and we would be happy to accommodate!
Q: Do you put your logo on my final pictures?
A: No. 🙂
Q: Do you have a back-up camera?
A: Yes, yes, yes. And yes. Anyone shooting your wedding needs to have a professional back-up camera body! Why? A camera is a piece of technology that can break on a moment’s notice for no reason just like any other piece of technology. Trust us, if and WHEN something crazy happens to your photographer’s camera one day (hopefully it’s not at YOUR wedding), you don’t want to have that horror story to tell. While we’re on the subject, it’s also extremely important for us to shoot with cameras that contain TWO card slots so we have a back-up copy of your pictures before we even begin working on them. An SD card (or whatever your photographer’s camera writes the digital images on) is also a piece of technology that can corrupt just like anything else. So pretty please, for us, forget the horror stories and just book a photographer with two professional camera bodies. 🙂 #gettingoffmysoapboxnow
Q: There is a no-flash photography policy in our church. Is that an issue?
A: Our gear is created to work wonders in low-light situations. 99.9% of ceremonies we photograph are done without flash or additional lighting.
Q: My reception venue is very dark. Will you be able to photograph it appropriately?
A: Definitely! We encourage you to ask this question and recommend asking for full wedding day galleries when browsing photography portfolios for this very reason. We use on and off-camera flash lighting systems and are very well prepared for all lighting situations.